Privacy Policy for Cupy

Get to Know More ...

At Cupy.app, we are committed to protecting our users’ privacy and adhering to all applicable data protection regulations. This document outlines the types of data we collect, how we use and secure it, and the rights our users have in relation to their personal data. This Privacy Policy applies to all visitors, registered users, and anyone interacting with our platform. If you do not agree with the terms of this policy, please refrain from using Cupy.app’s services. By continuing to use the site and application, you agree to the terms outlined here.

1. Personal Data Collected

Depending on your interactions with our site, we collect different categories of personal data, as follows:

• 1. Identification data: For registered users, we collect identification information such as full name and email address. This data is required for account management and communication with the user.
• 2. Authentication information: Includes passwords and other security mechanisms used to access the account. Cupy.app uses advanced encryption measures to ensure the security of this data.
• 3. Additional contact information: If users choose to provide a phone number, it may be used for additional support or two-factor authentication, if applicable
• 4. Location information: We collect approximate location data (such as region, city, or time zone), which allows us to offer a personalized experience by adjusting content or recommendations based on geographic location.
• 5. App usage information: Tracks specific activities conducted on the platform, such as sections accessed, interactions, and saved preferences. This data is used for analytical purposes to optimize the app’s functionality and provide a customized experience for each user.
• 6. Automatically collected information: We use tracking technologies (cookies, pixels, web beacons) that enable us to collect information about visits to our site. This data includes IP address, browser information, operating system, and device settings.

2. How Data is Used

Data collected is processed according to declared purposes, and we handle it in compliance with legal requirements:

• 1. Service delivery and personalization: Information is used to facilitate navigation and the functionality of the app, thus personalizing each user’s experience.
• 2. Account management: We use identification data to create and manage user accounts, provide technical support, and resolve technical issues.
• 3. Security and protection: Authentication data and other technical information are used to prevent unauthorized access, monitor suspicious activity, and protect the platform’s integrity.
• 4. Improving the application: Aggregated data analysis allows us to identify usage trends and continuously adjust the app’s features and interface to enhance the overall user experience.
• 5. Marketing and communication: We may use email addresses to periodically send communications regarding news, special offers, or useful information about app functionality. Users have the option to opt out of these communications via the unsubscribe link included in the messages.
• 6. Statistical analysis and research: Collected data is used to perform anonymous statistical analyses and reports. These help us better understand general user behavior and make informed decisions regarding platform development.

3. Data Security

At Cupy.app, we implement multiple layers of data protection to ensure the security of personal information collected. These include:

• 1. Encryption: All data transmitted between the user’s device and our servers is encrypted using standard encryption protocols (SSL/TLS), preventing data interception by third parties.
• 2. Limited access: Access to personal data is restricted to authorized personnel, who are obligated to maintain the confidentiality of this information. Access is granted only to the extent necessary to perform specific activities.
• 3. Audits and security testing: We periodically conduct security audits and penetration tests to identify and promptly address potential system vulnerabilities.
• 4. Protection against DDoS and hacking attacks: Cupy.app uses advanced security solutions to detect and prevent unauthorized access attempts and hacking attacks.
• 5. Data backup and restoration: Data is stored securely, and regular backups allow for recovery in case of accidental loss.

4. User Rights

Cupy.app respects users’ rights according to data protection regulations. Users have the following rights:

• 1. Right of access: You have the right to request information about your personal data that we hold and receive a copy of it.
• 2. Right to rectification: If data is incorrect or incomplete, you have the right to request its update.
• 3. Right to erasure: You have the right to request deletion of your data, except in cases where retention is required by legal obligations or for legitimate interests.
• 4. Right to restriction of processing: In certain circumstances, you have the right to request the restriction of the processing of your data, for example, when disputing its accuracy.
• 5. Right to object: You have the right to object to the processing of your data in certain cases, such as for direct marketing purposes.
• 6. Right to data portability: You have the right to request the transfer of your personal data in a structured, commonly used, and machine-readable format to another data controller.

To exercise these rights, please contact us at: [email protected] or #HelperCupyBot

5. Disclosure of Data to Third Parties

We disclose personal data only when necessary, as follows:

• 1. With service providers: These entities provide technology infrastructure, hosting, payment processing, and analytical support. Providers are required to adhere to high data protection standards and to use the information solely for agreed purposes.
• 2. Compliance with the law: We may disclose users’ data when legally required or when we believe that disclosure is necessary to protect our legal rights, prevent fraud, and ensure the safety of our users.
• 3. Corporate transfers: In the case of a merger, acquisition, asset sale, or restructuring, user data may be transferred to the involved third-party entity, and users will be notified of this transfer.

6. Cookie Policy

We use cookies to collect information about user preferences and activities on the site. This includes the following types of cookies:

• 1. Essential cookies: necessary for the proper functioning of the site.
• 2. Performance cookies: collect information about how the site is used to improve functionality.
• 3. Marketing cookies: used to customize and provide relevant advertising to users.

Users can manage their cookie preferences through their browser settings.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be notified on the site, and continued use of Cupy.app after the update constitutes acceptance of the revised policy.

Users can manage their cookie preferences through their browser settings.

8. Contact

For any privacy-related questions or requests, please contact us at: [email protected] or #HelperCupyBot